Polycom admin password reset to default

Polycom admin password

To find yourself here you are obviously asking yourself How do I reset the Polycom admin password to the default of 456. Lucky you the directions are just below. First, find and write down the MAC address (serial number) of the phone you want to reset. It should be twelve characters and look something like ‘0004F2ABCDEF’.  If you can’t read … Read More

Voicemail Tree Layout


1. Listen to messages While listening to messages you can press: * to skip back a few seconds. # to skip forward a few seconds. 2. Change folders where greetings are stored: 0=New, 1=Old 3. Advanced options. 1 Send a reply. 3 Listen to the message envelope. 5 Leave a message. * Return to the main menu. 4. Plays the … Read More

Yealink W52P/W56P Handset Registration

Step 1 – Hardware Power Up Plug the Base Station into a power outlet Power ON the Handset Place the handset on the charging cradle. Step 2 – Handset Registration to the Base Long press the button on top of the base station till the registration LED slow flashes. Then press the OK key to enter the main menu on … Read More

Brandon Westerman


Brandon Westerman has a B.S. in Sports Management and has been coaching and working as a paraprofessional for four years. In high school, he competed in cross country and wrestling all four years, track and lacrosse for two years, and played with the band all four years. Brandon was a Wrestling State Champion four years with a total record of … Read More

Terri Latimer

Terri Latimer is an outdoor junky enthusiast from Roswell, GA. She grew up a soccer champ, winning 5 consecutive state titles with the Roswell Lady Santos Soccer Club and went on to play Division I for Western Carolina University in North Carolina as well as playing for the GA Olympic Development Program. When she was 17, her life completely changed … Read More


The information contained in this website is for general information purposes only. The information is provided by Elley Communicaitons LLC, and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the … Read More

How To Access Your Voicemail Box


How To Access Your Voicemail Box Pressing the “Message” Icon (may be represented by the word “voicemail” or an envelope symbol. Dial the voicemail number *97 and press send. Dial *98 send to check voicemail from a different phone. Insert mailbox number and password. *Once inside the voicemail, press 1 to listen to messages, or press 3 to go to … Read More

Why don’t cell phone users see the right Caller ID when I call them?

Problem When a I make a call out from my Virtual Office extension to a cell phone user, the receiver does not see the caller ID settings as I configured them in Account Manager. For example, a user sets their outbound information as Tom Smith calling from 4048675309 in Sandy Springs, GA. When Tom calls a cell phone user, the receiver’s cell phone reads only … Read More

Why do I not hear a ring-back tone when calling out?

Problem When you make a call, no ringback tone is audible before the receiving party answers the call. Cause Your extension may be offline (if the other party does not answer). In other cases, this may indicate a possible carrier issue with Elley Communications. Resolution To confirm your extension is online, try placing test calls from the affected extension to Your voicemail … Read More